At Wesson Travels, we strive to ensure your complete satisfaction with our travel products. Please review our return and refund policy carefully.
Returns
- If you receive a damaged, defective, or incorrect product, please notify us within 7 calendar days of delivery.
- To initiate a return, contact us at [email protected] with your order details and a description or photo of the issue.
- Returns will only be accepted if the product is unused, in its original packaging, and in resalable condition.
Refunds
- Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 14 business days.
Non-Returnable Items
- Products that have been used, damaged by the customer, or are not in their original condition cannot be returned.
- Custom or personalized orders are not eligible for return unless defective or damaged on arrival.
Contact Us
For any questions or to initiate a return, please email us at [email protected].